Non-verbal communication is a vital part of understanding and communication. Studies have shown that only 20-30% of communication is verbal, which means that the rest of information we perceive is conveyed by tone of voice, eye-contact, facial expressions, how we stand, gestures, and so on. Understanding how your body language can affect your business relationships is a vital...
Poor communication is the leading factor behind most of the complaints made within an organization. Communication is an expansive subject with several aspects to it. It is easy for a leader to get frustrated and baffled when he has been working hard to enhance communication at his organization and yet it is not working. Proper...
Have you ever worked within a culture where people think that everyone they work with directly is smart and capable, but that everyone else is incompetent? In my experience, I've found this most common in large projects or in companies that have a lot of business-to-business relationships or regulator interactions. On a related note, I live...
So you're not thrilled with work lately, but you're not sure what to do about it. Job hunt? Go back to school? Pursue a promotion? Well, before you invest the significant time, money & energy involved in those options, you might consider doing a little self-reflection via a DISC Assessment. Why, you ask? What could...
Every once in a while we come across a little diversion-from-your-workday content to share with you. And if it makes us laugh until we cry, you can bet it's from The Oatmeal. Today's diversion is his take on email, and what drives him nuts about how we use it. The excerpt below is our favorite...
Emails get misinterpreted on a daily basis. We've all been there. It's been a long day. You've procrastinated finishing up that report that's due the next morning. You realize you can't delay any longer, so you go into crunch mode and start writing those emails you've been sitting on all day. You quickly type your...
We absolutely love this. Even though I've shared similar advice in prior posts, Marie Forleo is a bit more compelling in her message. Maybe it's her effective use of the term "clown biscuit"? Regardless, there's just something about her. Sir Richard Branson says she has a unique flavor of entrepreneurial style. Danielle LaPorte states that...
What do you envision in your workplace of the future? Robots? Moving walkways? If we look at how offices have changed over the last hundred years, where do we see the biggest differences? Workspaces, communication and technology. Take a look at this infographic from TopManagementDegrees.com to see how these three integral parts of the office are expected to evolve in...
So you know that your boss drives you nuts….but you’re not sure exactly why. It’s not that you outright dislike him. And he’s certainly not an unreasonable guy. And even though you often find him difficult to work with, it’s not like you have a horrible boss story to share with the world. So just...
What's the most valuable piece of career advice you've ever received? Who did it come from? In my case, the wisest and most significant guidance has always come from Mom. Yes, even regarding my career. Mom is on the verge of wrapping up an amazing career, although she humbly reports that it's not actually a career. In her...
