Non-verbal communication is a vital part of understanding and communication. Studies have shown that only 20-30% of communication is verbal, which means that the rest of information we perceive is conveyed by tone of voice, eye-contact, facial expressions, how we stand, gestures, and so on.
Understanding how your body language can affect your business relationships is a vital skill. How you communicate non-verbally can make or break important relationships in the office. With this infographic from Swiss Canadian Capital, you’ll be able to easily identify a list of behaviors and blunders you should avoid if you wish to maintain productive relationships in the workplace.