Employees with more self-control will be asked to do more work by managers because they want the task to be performed well, but the question is whether superiors will appreciate that extra effort. Most of us have encountered an aggressive, intimidating or controlling personality at some point in our lives. These people can be found both in our personal life and in the business sphere of life. These people are recognized by arrogance, frequent conflicts, bossiness, hostile moods and inclination to contempt.
However, with insightful and intelligent communication access you can turn aggressive in adherence and condescension to respect. Below, we present 5 keys to successfully coping with aggressive, intimidating, and controlling persons.
1. Keep cool and keep your composure
One common characteristic of aggressive, terrifying, and controlling people is that they prefer to deliberately annoy you to keep you under control. In doing so, these people are at an advantage compared to you and they can exploit your weakness.
The first rule of opposing to “difficult” person is to stay cool. The less you react to provocation, the better you will be able to judge and deal with the challenge. When you are troubled or challenged, before you say or do something that you will later regret, take a deep breath and slowly count to ten. This will reduce the problem rather than to increase it. If you are still upset after counting to ten, it is best to walk. Maintaining self-control will give you more power to manage the situation.
2. Keep the distance and be open to all options
Not all aggressive, terrifying, and controlling persons are worthy of attention. Your time is valuable. If anything of importance is not in question, do not waste yourself trying to deal with a person who is negative. Keep your distance and avoid contact as long as possible.
Keep your options open. Consult close friends and colleagues of other courses of action where your well-being is a priority. You are not stuck until you close your eyes to other options. So, keep your options open.
3. Do not take anything personally and switch from reactive to proactive
Awareness of the nature of aggressive, terrifying, and controlling persons can help us to depersonalize it and become proactive instead of reactive. One of the most effective ways of depersonalization is to put yourself in the place of another person even for a minute.
Surely emphatic statements do not justify unacceptable behavior. Their goal is to remind yourself that people behave as they do because of their own problems. By reducing personalization, we will be less reactive and will focus our energy on solving problems.
4. In relatively mild cases, show your superior composure with appropriate humor
Humor is powerful communication weapon. When properly used, humor can get the truth, disarm “difficult” behavior, and show that you are very calm. Humor solves conflicts and there are many ways in which you can use humor to reduce or eliminate difficult behaviors.
5. Meet your basic human rights
As long as you do not harm others, you have the right to fight for yourself and your rights. On the other hand, if you harm others, you can lose those rights. Here are some of the human rights:
- The right to be respected.
- The right to freedom of expression of own feelings, thoughts, and desires.
- The right to set the priorities.
- The right to say “NO” without guilt.
- The right to receive what you paid for.
- The right to have an opinion that differs from the rest.
- The right to care and protect yourself from physical, mental, or emotional threats.
- The right to create your own healthy and happy life.
To conclude, the knowledge of how to deal with aggressive, terrifying, and controlling persons requires mastering the art of communication. As you apply these skills, you will feel less grief, more confidence, better relationships tricks, and greater courage in communication. You are on your road to success!
About the Author
Tom Jager is professional blogger. He works at Royal-Essays. He has degree in Law and English literature. Tom has written numerous articles/online journals. You can reach him at G+ or Facebook.